Shipping & Handing

Thank you for shopping with TryPickify. We are committed to providing a smooth, reliable, and convenient shopping experience for every customer.

This Shipping & Handling Policy explains how we process, prepare, and ship orders placed through our website. By placing an order with us, you acknowledge and agree to the terms outlined below.

1. Order Processing

Once your order has been successfully placed, our team will begin processing it as soon as possible.

Most orders are processed and prepared for shipment within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding weekends and major holidays.

During periods of high order volume, promotional events, holidays, or unexpected circumstances, processing times may take slightly longer. If there is a significant delay affecting your order, we will make reasonable efforts to keep you informed.

Please make sure that your shipping information is accurate and complete when placing your order. TryPickify is not responsible for delays caused by incorrect, incomplete, or outdated shipping information provided by the customer.

2. Shipping Time

After your order has been processed, it will be handed over to our shipping carrier for delivery.

Estimated delivery time is generally:

Standard Shipping: approximately 5–12 business days
Processing Time: approximately 1–3 business days
Estimated Total Delivery Time: approximately 6–15 business days

Please note that these are estimated delivery timeframes rather than guaranteed delivery dates.

Actual delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, customs procedures, carrier delays, and other circumstances outside our control.

For certain remote areas, delivery may take additional time.

3. Shipping Costs

Shipping costs are calculated based on the destination, order details, package size, weight, and available shipping method.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

From time to time, TryPickify may offer free shipping promotions or other shipping discounts. Promotional shipping offers may be subject to specific conditions and may not apply to every product, location, or order.

4. Shipping Destinations

TryPickify currently ships to locations supported by our available shipping carriers.

Shipping availability may vary depending on the product and destination. Some remote locations or areas with limited carrier service may not be eligible for delivery.

If your destination cannot be serviced, we will make reasonable efforts to contact you and discuss available options.

5. Order Tracking

When tracking information is available, a shipping confirmation email may be sent to the email address provided with your order.

You can use the tracking information to monitor the progress of your shipment.

Please keep in mind that tracking information may take some time to become active after the package has been handed over to the carrier. In some cases, tracking updates may not appear immediately or may remain unchanged for a short period during transportation.

If your tracking information has not been updated for several business days, please contact our customer service team for assistance.

Customer Service Email: service@trypickify.com

6. Delivery Delays

Although we work with our shipping partners to deliver orders within the estimated timeframe, some delays may occur.

Possible causes of shipping delays include:

Severe weather or natural disasters
Transportation disruptions
Public holidays
High shipping volumes
Carrier operational delays
Incorrect or incomplete shipping information
Customs inspections or clearance procedures
Remote or hard-to-reach delivery locations
Unexpected logistical or transportation issues

If a package is delayed while in transit, we recommend first checking the tracking information provided by the carrier.

If you have concerns about a significantly delayed shipment, please contact us at service@trypickify.com, and we will do our best to assist you.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check the following information before submitting your order:

Full name
Street address
Apartment, unit, or suite number, if applicable
City
State or province
ZIP or postal code
Country
Contact information

If you notice an error in your shipping information shortly after placing an order, please contact us as soon as possible at service@trypickify.com.

We will try to accommodate address corrections before the order is shipped. However, once an order has been processed or shipped, we may not be able to change the delivery address.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

8. Lost, Stolen, or Damaged Packages

Once an order has been successfully delivered to the shipping address provided by the customer, TryPickify is generally not responsible for packages that are subsequently lost or stolen.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend checking with:

Family members or household members
Neighbors
Your building's reception or mailroom
The local delivery carrier
The delivery location around your property

If the package still cannot be located, please contact us at service@trypickify.com and provide your order number and tracking information. We will do our best to assist you.

If your package arrives visibly damaged, please take photographs of the package and the product before discarding any packaging materials. Contact us as soon as reasonably possible so that we can review the situation and determine the appropriate solution.

9. Multiple-Item Orders

If your order contains multiple products, your items may be shipped together or in separate packages depending on product availability, warehouse processing, package size, and shipping arrangements.

If your order arrives in multiple shipments, you may receive separate tracking information for each package.

Please do not assume that an item is missing simply because all items did not arrive in the same package. Check your tracking information or contact our customer service team if you believe an item is missing.

10. Product-Specific Shipping Considerations

Some of our baby products, including baby cribs, baby walkers, sleeping bags, and protective bumper products, may have different packaging sizes or shipping requirements.

For larger or heavier products, such as baby cribs, delivery may take additional processing or transportation time depending on the destination and carrier.

Please inspect your package carefully upon arrival and make sure the product and accessories are included before use.

For safety-related baby products, customers should always read and follow the product instructions, warnings, age recommendations, weight limits, and assembly instructions provided with the product.

11. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, brokerage fees, or other government charges may apply depending on the destination country and local regulations.

Unless otherwise stated at checkout, such charges are generally the responsibility of the customer.

Customs clearance procedures may also result in additional delivery time. TryPickify does not control customs processing times and cannot guarantee how long a package may be held for inspection or clearance.

Customers are responsible for complying with applicable import regulations in their destination country.

12. Order Cancellation Before Shipment

If you need to cancel or modify an order, please contact us as soon as possible at:

service@trypickify.com

We will make reasonable efforts to accommodate your request if the order has not yet been processed or shipped.

However, once an order has entered fulfillment or has been shipped, cancellation or modification may no longer be possible.

If the order has already shipped, you may need to follow our applicable return or refund procedures.

13. Shipping Address Changes

We strongly recommend reviewing your shipping address before completing your purchase.

If you need to request an address change after placing an order, contact us immediately at service@trypickify.com and include your order number and the corrected address.

We cannot guarantee that address changes can be completed after fulfillment has started.

TryPickify is not responsible for delivery problems resulting from inaccurate or incomplete address information supplied by the customer.